REPAIR SERVICE VISIT

Repair equipment failures & breakdowns

Services we provide

PREVENTIVE MAINTENANCE

PM Parts, Calibration, Chamber Cleaning

ANNUAL SERVICE CONTRACTS

Planned Maintenance Agreements

FAQ's

• What types of sterilizers do you service? As a sterilizer service company, we can service all steam sterilizers commonly used in the United States.

• How often should sterilizers be serviced? We recommend that sterilizers be serviced at least once a year to ensure optimal performance and compliance with regulations.

• Can you perform preventative maintenance on sterilizers? Yes, we offer preventative maintenance services that help to identify potential issues before they become major problems.

• What are some common issues with sterilizers? Common issues include leaks, malfunctioning sensors, and failure to reach or maintain the proper temperature and pressure.

• How long does it take to service a sterilizer? The time it takes to service a sterilizer depends on the type of sterilizer and the extent of the service needed. In general, most services can be completed in a few hours.

• Do you offer emergency services? Yes, we offer emergency services in case of unexpected breakdowns or urgent issues.

• How do you ensure compliance with regulations? We follow all relevant regulations and standards, such as those set by the NFPA and provide documentation after each service.

• What kind of training do your technicians receive? Our technicians are highly trained and certified in biomedical equipment repair and maintenance, and receive ongoing training to stay up-to-date with the latest technology and regulations.

• Can you provide replacement parts for sterilizers? Yes, we can provide replacement parts for all types of sterilizers and ensure that they are installed correctly.

• How do you ensure that sterilizers are properly calibrated? We use state-of-the-art testing equipment to calibrate sterilizers and ensure that they are performing within the manufacturer's specifications.

• How do you clean sterilizers? We use a combination of manual cleaning and specialized equipment to thoroughly clean sterilizers and remove any buildup or debris.

• How can I tell if my sterilizer needs to be serviced? Common signs that a sterilizer needs to be serviced include unusual noises, failure to reach the proper temperature or pressure, and error messages or warning lights.

• What is the typical lifespan of a sterilizer? The lifespan of a sterilizer depends on a number of factors, including how frequently it is used and how well it is maintained. In general, most sterilizers last between 10-15 years.

• Can you provide training on how to use sterilizers? Yes, we offer training on how to properly use and maintain sterilizers to ensure optimal performance and compliance with regulations.

• Can you help with validation and testing? Yes, we offer validation and testing services to ensure that sterilizers are functioning properly and in compliance with regulations.

• What is the difference between a steam sterilizer and an ethylene oxide sterilizer? Steam sterilizers use high-temperature steam to kill microorganisms, while ethylene oxide sterilizers use a gas to sterilize items that cannot be exposed to high temperatures.

• Can you service sterilizers from different manufacturers? Yes, we can service sterilizers from all manufacturers and ensure that they are functioning properly.

• Do you offer contracts for ongoing maintenance and service? Yes, we offer contracts for ongoing maintenance and service to ensure that your sterilizers are always functioning properly and in compliance with regulations.

• How do I schedule a service appointment? You can schedule a service appointment by email or using the contact form below.

Service Request